Refund policy

Refund & Return Policy

At Taylor Lynn, we want you to love your purchase! If something isn’t quite right, we’re happy to accept eligible returns for store credit only.

Returns

Eligible items may be returned within 7 business days of the date your order was delivered.

Items must be returned in their original condition, unworn, unwashed, and free of stains, odors, pet hair, makeup, or other signs of wear.

Preorders cannot be canceled before shipment. Once delivered, preorder merchandise follows our standard return policy unless it was clearly identified as final sale before purchase

Once the 7-business-day return window has passed, the item will no longer be eligible for return.

All sale, clearance, and final sale items are not eligible for returns or exchanges.

Return Shipping

Original shipping charges are nonrefundable.

Customers are responsible for the cost of return shipping.

A $6 return shipping fee will be deducted from your store credit.

International customers are responsible for all return shipping costs.

Final Sale Items

For hygiene and health reasons, the following items are final sale and are not eligible for returns or exchanges:

Jewelry
Bodysuits
Swimwear
Lingerie and intimates
Activewear
Socks
Hair accessories
Hats
Any item specifically marked FINAL SALE
Sale and clearance items

Additional products may be designated as final sale when noted on the product listing.

Items Not Eligible for Return

Your return will not be accepted if:

The return is submitted after the 7-business-day return window
The item was purchased on sale, clearance, or marked final sale
The item is listed as a non-returnable category above
The item has been worn, washed, or altered
The item has stains, makeup, odors, pet hair, or other signs of wear
The original tags have been removed, if applicable

Returned Items That Do Not Meet Requirements

All returned items are reviewed upon arrival. If a returned item does not meet our return requirements or is determined to have been worn, washed, altered, stained, damaged, have an odor, or show other signs of use, the return will not be accepted.

If a return is denied, the item will be shipped back to the customer, and the customer will be responsible for the cost of return shipping.

Store credit will not be issued for returns that do not meet the requirements outlined in this policy.

How to Start a Return

To request a return, please contact us through our Contact page, email hello@shoptaylorlynn.com, or text 346-806-6415 with the following information:

Full name
Order number
Item(s) you would like to return
Reason for the return

Please include your packing slip with your return whenever possible so we can quickly identify your order.

Once your return is received, please allow 1–2 business days for us to process it. Once approved, your store credit will be emailed to you.

Exchanges

We do not offer direct exchanges at this time.

If you need a different size or style, you may return your eligible item for store credit and place a new order for the item you would like.

Please keep in mind that inventory may sell out before your return is processed, so we recommend placing a new order as soon as possible if you need a different size.

Damaged or Incorrect Items

If you receive an item that is damaged or you received the wrong item, please contact us within 2 days of delivery.

Email hello@shoptaylorlynn.com or text 346-806-6415 with your order number and clear photos of the item and the issue. We’ll review the issue and work with you to make it right.

What Is Not Considered Damage

The following are not considered defects or damage:

Slight variations in color due to different screens or devices
Differences caused by lighting or photography

Questions

If you have any questions about our return policy, please contact us through our Contact page, email hello@shoptaylorlynn.com, or text 346-806-6415. We’re happy to help!